Communications Test & Measurement


Customer Service

JDSU enables reliable network performance through a full range of services and unmatched product support programs. We adhere to the highest industry standards and will help you meet your customers' expectations for top quality service.

Local Customer Service Resources

Customer Service - U.S.

Available Monday through Friday, 8:00 AM-6:00 PM Eastern Time (GMT-5).

Technical Support - U.S.

If you have a technical question about a JDSU product or application, please contact Technical Support:

Telecom Products

T-BERD, Fireberd, HST, TestPad, ANT, ONT, TPI, MTS, OLx, DA-3x00, CENTEST, T3AS, QT, NetAnalyst, NetOptimize/NetComplete, RCATS

Fiber Production & Lab Test

SWS, OCETS, RX, RM, c-Series (cORL, cOPM, etc) MAP (and all modules – MAPA, MAPT, etc), MAP-2xx (and all modules – mVOA, mOPM, etc), Switches (SA, SB, SC, SQ, SL, SG, SGC, SK, SKB, SV, Polatis), and Legacy JDSU equipment (HA, VA, IA, TB2500, PR, PE, HD, TB, RM, OAB, BBS)

Cable TV/Multimedia Products:

DSAM, RSAM, TPP & FDM, DTS, CLI, PathTrak & SDA

Service Provider Solutions: WaveReady

Node Manager, EDFA (LightAmp, BrightAmp), Transponder (WRT-740, WRT 760, WRT 840), DenseMount Shelf, etc.

Fiber Inspection and Cleaning Products (formerly Westover)

P5000 probe, FVD, FVA, FiberChek2™, HD2, HD3, HP2, HP3, FBP probe, FBE probe, FM microscopes, FV microscopes, CleanBlast™

Network & Enterprise Test (former Test-Um)

TestPoint

TestPoint TS-chassis (TS-10, TS-30 and TS-170), TestPoint 1Gbps, TestPoint 10Gbps, TestPoint 40Gbps , TestPoint Group Controller , TestPoint Multi-Rate , TestPoint OC-192/STM-64

Storage Network Test (formerly Finisar Network Tools)

Xgig, BusDoctor, Medusa Labs

Network Protocol Test

Signaling Analyzer (SART), Network Analyzer, Protocol Analysis Probes and Platforms, Line Interface Modules, Triple Play Test Applications, and Voice Quality Test Applications

Wireless Drive Test Systems

E6474A Wireless Network Optimization Software, W1314A RF Measurement Receiver, B9990A Voice and VoIP Quality Measurement

 
 
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